Zack Uzzle
About Zack Uzzle
Zack Uzzle is a Technical Account Manager currently working at Adobe, with a diverse background in technical consulting, sales, and training. He has held various roles at companies such as Seismic, Apogee, and teleNetwork, and has a Master's degree in Choral Conducting from Texas State University.
Work at Adobe
Zack Uzzle currently serves as a Technical Account Manager at Adobe, a position he has held since 2024. In this role, he is responsible for managing technical accounts and ensuring customer satisfaction through effective solutions and support. His experience in technical account management positions him well to address the needs of clients and enhance their overall experience with Adobe's products.
Previous Experience at Seismic
Zack Uzzle has extensive experience at Seismic, where he held multiple roles. He worked as a Solution Consultant II for three months in 2022 and later served as Manager of Solution Consulting from 2022 to 2023 for nine months. In his final role at Seismic, he was a Senior Solution Consultant I from 2023 to 2024. During his time there, he contributed to improving customer onboarding processes and led teams to achieve significant efficiency gains.
Education and Expertise
Zack Uzzle holds a Master of Music degree in Choral Conducting from Texas State University, which he earned from 2008 to 2010. He also has a Bachelor's degree in Music Education from East Carolina University, completed from 1999 to 2004. His educational background in music complements his technical roles, showcasing a diverse skill set that includes both artistic and analytical capabilities.
Background in Technical Support and Training
Zack Uzzle has a solid background in technical support and training. He worked at teleNetwork in various capacities, including Technical Support Specialist and Training Supervisor, from 2014 to 2016. Additionally, he served as a Corporate Trainer at Apogee, Inc. from 2018 to 2021 and held the position of Technical Training Manager there for six months in 2021. His experience in these roles has equipped him with the skills to mentor peers and lead training initiatives.
Leadership and Mentorship
Zack Uzzle has demonstrated leadership and mentorship throughout his career. He has mentored peers through a company-wide mentorship program, contributing to professional development and knowledge sharing. His leadership skills were evident when he led a team of solution consultants to achieve onboarding ramp-up 50% faster than expected, showcasing his ability to drive team performance and enhance customer satisfaction.