Haven C.
About Haven C.
Haven C. is an IT System Administrator and Support Specialist with extensive experience in technical support and user training. Currently employed at Adpearance in the Portland, Oregon area, Haven has a strong educational background with degrees from Oregon State University and Portland State University.
Work at Adpearance
Haven C. has been employed at Adpearance since 2016, serving as an IT System Administrator and Support Specialist. In this role, Haven is responsible for maintaining the uptime and availability of the company's information systems. This includes proactive monitoring and resolving issues that may arise. Haven also provides training to users on industry-standard software packages and in-house applications, ensuring that employees are equipped to utilize the technology effectively.
Education and Expertise
Haven C. holds a Bachelor of Science (B.S.) degree from Oregon State University, where studies were completed from 1997 to 2000. Following this, Haven attended Portland State University, earning another Bachelor of Science (B.S.) degree from 2000 to 2002. This educational background has equipped Haven with the knowledge and skills necessary for a career in IT system administration and support.
Technical Skills and Experience
Haven C. possesses hands-on experience with both physical and virtual server builds and configurations. This technical expertise extends to managing various environment applications, including Symantec Endpoint Protection, Mimecast, and Webroot. Haven's role involves interacting with end users across multiple remote locations, providing comprehensive technical support tailored to their needs.
Background in IT Support
With a focus on user interaction, Haven C. engages with end users not only within the organization but also at several remote locations. This aspect of the role emphasizes the importance of effective communication and support in IT. Haven's commitment to providing comprehensive technical assistance is a key component of the support specialist position.