Kelsi Smith
About Kelsi Smith
Kelsi Smith is a Sales Operations Specialist with a diverse background in customer experience and leasing management. She has held various roles in companies such as Daydream, Evolve Vacation Rental, and currently works at Foureyes in the Portland, Oregon Metropolitan Area.
Current Role at Adpearance
Kelsi Smith serves as a Sales Operations Specialist at Adpearance, a position she has held since 2021. In this role, she contributes to the efficiency and effectiveness of sales operations within the organization. Her responsibilities include streamlining processes and enhancing the overall sales strategy, which supports the company's growth objectives in the digital marketing sector. Kelsi's experience in sales operations allows her to implement best practices that drive performance.
Previous Experience in Sales and Customer Experience
Before joining Adpearance, Kelsi Smith accumulated significant experience in sales and customer experience roles. She worked at Evolve Vacation Rental as a Senior Customer Experience Specialist from 2018 to 2019, where she focused on improving customer satisfaction. Prior to that, she held positions as a Leasing Specialist at Daydream and Common, where she managed leasing operations and client interactions in Seattle and Denver. This diverse background has equipped her with valuable skills in client relations and operational management.
Educational Background
Kelsi Smith earned her Bachelor's Degree in Marketing from the University of Colorado Boulder - Leeds School of Business, completing her studies from 2013 to 2017. Additionally, she pursued a Certificate in Technology, Arts, and Media at the same university from 2015 to 2017. Her educational background provides her with a solid foundation in both marketing principles and technological applications, enhancing her capabilities in her professional roles.
Early Career and Development
Kelsi Smith began her career in the service industry, working as a Server at Frasier Meadows Health Care from 2015 to 2016. This early experience helped her develop strong interpersonal skills and an understanding of customer service dynamics. She transitioned into the leasing and vacation rental sectors, where she further honed her skills in customer engagement and operational processes. This progression reflects her commitment to professional growth and adaptability in various roles.