Chandler Schewe

Chandler Schewe

Information Technology Help Desk Analyst Tier 1 3 @ ADS Security

About Chandler Schewe

Chandler Schewe is an Information Technology Help Desk Analyst Tier 1-3 at ADS Security in Nashville, Tennessee, with expertise in Active Directory management and iOS device deployment. He has a background in Criminal Justice and Computer Information Systems from Middle Tennessee State University.

Work at ADS Security

Chandler Schewe has been employed at ADS Security as an Information Technology Help Desk Analyst Tier 1-3 since 2020. In this role, he is responsible for providing technical support and assistance to end-users. His duties include maintaining Active Directory, managing user accounts, and performing password resets. He also supports the setup of PCs and Thin Clients, and oversees the deployment of cell phones and laptops, with a focus on iOS devices. Additionally, he assists in coordinating hardware and software purchases and installations, ensuring that the IT infrastructure operates efficiently.

Education and Expertise

Chandler Schewe studied at Middle Tennessee State University from 2012 to 2017, where he earned degrees in Criminal Justice and Corrections, as well as Computer Information Systems. His educational background provides a solid foundation for his current role in IT support. He possesses expertise in maintaining Active Directory, supporting network equipment, and managing hardware improvements. His skills also extend to documenting processes and configurations, which are essential for maintaining effective IT operations.

Background

Chandler Schewe has a background in both criminal justice and information technology, having pursued studies that combine these fields. His experience in IT began during his time at Middle Tennessee State University, where he developed skills that would later be applied in his professional career. Since joining ADS Security, he has focused on providing technical support and enhancing the IT environment for users in Nashville, Tennessee.

Responsibilities and Contributions

In his role at ADS Security, Chandler Schewe is involved in various responsibilities that contribute to the overall efficiency of the IT department. He manages the refurbishment and shipping of returned equipment to branch locations, ensuring that resources are utilized effectively. He also recommends and performs hardware improvements and upgrades in accordance with IT guidelines. By establishing and maintaining relationships with end-users and departments, he facilitates better communication and support within the organization.

People similar to Chandler Schewe