Abby Caison
About Abby Caison
Abby Caison is a Customer Engagement Manager with a background in hospitality management and community services. She has experience in event management and has worked for organizations such as Special Olympics North Carolina and Advance Auto Parts.
Current Role at Advance Auto Parts
Abby Caison serves as the Customer Engagement Manager at Advance Auto Parts, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and improving overall engagement strategies. Her responsibilities include developing initiatives that foster customer loyalty and satisfaction.
Previous Experience at Special Olympics North Carolina
Before joining Advance Auto Parts, Abby worked as the Sports Administration Manager at Special Olympics North Carolina from 2017 to 2020. During her three years in this role, she managed various sports events, utilizing her expertise in the Games Management System (GMS) to ensure efficient event execution.
Educational Background in Hospitality Management
Abby Caison earned her Bachelor's degree in Hospitality Management from East Carolina University, where she studied from 2011 to 2015. This educational foundation provided her with essential skills applicable to her roles in customer engagement and event management.
Event Planning Experience
Abby's career includes experience as a Global Event Planner at Cardinal Travel Service from 2020 to 2021. She also worked as a Travel Associate at StarQuest International, Inc. from 2016 to 2017. These positions contributed to her proficiency in event management software, including Aventri, Asana, and Teamwork.
Community and Social Services Background
Abby has a strong background in community and social services, which complements her expertise in hospitality management. This combination of skills enhances her ability to connect with diverse groups and manage events that serve the community effectively.