Andy Brown
About Andy Brown
Andy Brown is a Manager of Customer Insights and Experience at Advance Auto Parts, with extensive experience in marketing research across various industries. He holds an M.B.A. and a Professional Researcher Certification, showcasing his expertise in qualitative and quantitative research methods.
Current Role at Advance Auto Parts
Andy Brown serves as the Manager of Customer Insights and Experience at Advance Auto Parts, a position he has held since 2021. In this role, he focuses on understanding customer needs and enhancing their overall experience with the brand. His work involves analyzing customer data and feedback to inform business strategies and improve service delivery in the Greater Tampa Bay Area.
Previous Experience in Marketing Research
Prior to his current role, Andy Brown accumulated extensive experience in marketing research across various companies. He worked at Financial Services Consultant as a Marketing Research Consultant from 2007 to 2014, and at Early Warning® as a Marketing Research Manager from 2019 to 2021. Additionally, he held the position of Consumer Insights Manager at Publix Super Markets from 2014 to 2019, where he focused on consumer behavior analysis.
Educational Background
Andy Brown has a solid educational foundation in business and marketing. He earned a Bachelor of Arts in Business Administration from Belmont Abbey College. He furthered his studies by obtaining an M.B.A. in Business/Marketing from Winthrop University. Additionally, he completed a certificate in Principles of Market Research at The University of Georgia from 2014 to 2015.
Professional Certifications and Skills
Andy Brown holds a Professional Researcher Certification (PRC), which reflects his commitment to ongoing professional development in marketing research. He is recognized for his methodological expertise in both qualitative and quantitative research, which enables him to conduct thorough data analysis. His unique combination of analytical, interpersonal, and leadership skills allows him to provide actionable insights effectively.
Leadership and Community Involvement
Andy Brown is an Eagle Scout, which signifies his early development in leadership and community service. This background has contributed to his strong leadership capabilities and his commitment to community engagement throughout his career.