Bethany Montgomery
About Bethany Montgomery
Bethany Montgomery serves as the Asset Protection Process Manager at Advance Auto Parts in Roanoke, Virginia, where she has worked since 2020. With a background in various roles at Advance Auto Parts and experience in customer service, she possesses strong skills in American Sign Language and expertise in process mapping and knowledge management.
Current Role as Asset Protection Process Manager
Bethany Montgomery currently serves as the Asset Protection Process Manager at Advance Auto Parts in Roanoke, Virginia. She has held this position since 2020 and has accumulated four years of experience in this role. Her responsibilities include overseeing asset protection processes and ensuring the implementation of effective strategies to safeguard company assets.
Career Progression at Advance Auto Parts
Bethany Montgomery has a comprehensive career history at Advance Auto Parts, starting as an Operations Trainer from 2013 to 2015. She then transitioned to various roles, including Customer Care Representative and Senior Analyst in 2013. From 2016 to 2018, she worked as a Project Coordinator and Knowledge Management Admin, followed by two years as Supervisor of Training and Quality from 2018 to 2020.
Education and Expertise
Bethany Montgomery studied Business Administration and Management at New River Community College, where she achieved a degree in Business Management. Her educational background complements her professional skills, which include proficiency in Microsoft Visio for process mapping and workflow optimization, as well as SharePoint for document management.
Skills in Communication and Knowledge Management
Bethany possesses strong skills in American Sign Language, which enhances her ability to communicate effectively with a diverse range of customers and colleagues. Additionally, she has a solid background in knowledge management, contributing to efficient information sharing and organizational learning within her teams.
Previous Work Experience
Before her tenure at Advance Auto Parts, Bethany Montgomery worked at J.Crew as a Customer Service Representative from 2009 to 2011 and at Wells Fargo as a Phone Banker from 2011 to 2012. These roles provided her with foundational skills in customer service and communication, which she has carried into her subsequent positions.