Caterina Murdock Thorum
About Caterina Murdock Thorum
Caterina Murdock Thorum is a Senior Business Analyst specializing in IT Analytics and Data Management at Advance Auto Parts, where she has worked since 2018. She has a diverse background in data analytics, customer support, and education, and holds multiple degrees in Spanish, French, and teaching.
Current Role at Advance Auto Parts
Caterina Murdock Thorum serves as a Senior Business Analyst in IT Analytics & Data Management at Advance Auto Parts. She has held this position since 2018, contributing to the organization for six years in Roanoke, Virginia. In her current role, she is responsible for overseeing the communication and addressing consumer concerns related to the transition from Teradata and OBIEE databases to AWS Data Lake, Snowflake, and MS PowerBI. Caterina also leads operations for PowerBI within the Center of Practice, managing community events such as training sessions, webinars, and newsletters.
Previous Experience at Advance Auto Parts
Prior to her current position, Caterina held several roles at Advance Auto Parts. She worked as an IT Business Analyst focused on Enterprise Data Warehousing and Business Intelligence from 2011 to 2017, and briefly as an IT Business Analyst for Data and Analytics in 2018. During her tenure, she developed the PowerBI certified data set strategy and was involved in various projects that enhanced data management and analytics capabilities within the company.
Educational Background
Caterina Murdock Thorum has a diverse educational background. She earned a Bachelor of Arts in Spanish and Iberian Studies from Montclair State University. Additionally, she holds a Bachelor of Arts with a minor in Spanish and French/Paralegal from the same institution. Caterina furthered her education by obtaining a Master of Arts in Teaching from Webster University. Her academic achievements reflect her commitment to language and education.
Teaching Experience and Volunteer Work
Caterina has experience in education, having worked as a Spanish teacher at HVHS from 2007 to 2011. Outside of her professional roles, she has volunteered her language skills by translating materials into Spanish and French and providing voiceovers for training videos. This volunteer work demonstrates her dedication to supporting educational initiatives and enhancing communication within diverse communities.
Career History in Customer Support and Management
Caterina's career includes significant experience in customer support and management roles. She served as a Senior Customer Support Representative at Reuters Financial Software from 1996 to 2000 and as an Account Manager for The Netherlands at Factiva from 2000 to 2003. Additionally, she worked at Dow Jones Telerate in various capacities, including Manager of Subscriber Administration and Client Support Representative. Her extensive background in these roles has equipped her with skills in client relations and operational management.