Courtney Dickey
About Courtney Dickey
Courtney Dickey is a Retail Parts Professional with experience in customer service and logistics. She has worked at Advance Auto Parts since 2019 and previously held a position as a Chocolate Advisor at Lindt Chocolates from 2014 to 2016.
Work at Advance Auto Parts
Courtney Dickey has been employed at Advance Auto Parts as a Retail Parts Professional since 2019. In this role, she assists customers by providing merchandise suggestions tailored to their needs. Her responsibilities include maintaining a clean and organized store environment, which involves cleaning floors and counters. Additionally, she serves as a liaison between mechanics, technicians, and the purchasing department, facilitating effective communication among these groups.
Previous Experience at Lindt Chocolates
Before joining Advance Auto Parts, Courtney Dickey worked at Lindt Chocolates as a Chocolate Advisor from 2014 to 2016 in Michigan City, Indiana. During her two-year tenure, she engaged with customers on a one-on-one basis, providing product recommendations and enhancing the customer experience. This role allowed her to develop strong interpersonal skills and a customer-focused approach.
Education and Expertise
Courtney Dickey studied at Ivy Tech Community College from 2014 to 2017, where she completed a three-year program. She also attended Gerald R. Ford Job Corps from 2013 to 2014, focusing on Medical/Clinical Assistant studies, and achieved a certification as a Medical Administrative Assistant. Additionally, she earned her High School Diploma from Detroit Community Schools, studying from 2008 to 2009.
Forklift Operator Certification
Courtney Dickey is a licensed forklift operator, which enables her to transport large parts efficiently between shipping and receiving areas. This certification highlights her ability to handle logistics and manage inventory effectively within a retail environment.