Heera Shelly
About Heera Shelly
Heera Shelly is a Senior Business Analyst with expertise in Medicaid Management Information Systems, particularly NCTracks Edit. With over five years of experience in the healthcare domain, he has held various roles in notable companies, including CSRA Inc, Cognizant, and Cisco.
Work at Advance Auto Parts
Heera Shelly has been employed at Advance Auto Parts as a Senior Business Analyst since 2019. In this role, she has contributed to various projects within the organization, leveraging her extensive background in business analysis and healthcare. Her responsibilities include conducting knowledge transfer sessions and training as part of post-implementation activities. She operates within the Raleigh-Durham, North Carolina area, where she applies her expertise to enhance business processes.
Previous Experience at CSRA Inc
Before joining Advance Auto Parts, Heera Shelly worked at CSRA Inc as a Business Analyst from 2011 to 2017. During her six years at the company, she gained valuable experience in defect analysis, tracking, and reporting issues within quality assurance processes. This role helped her develop strong analytical skills that she continues to apply in her current position.
Background in Healthcare Domain
Heera Shelly possesses over five years of experience in the healthcare domain, particularly focusing on claims processing and audits. Her expertise includes handling NCTracks Edit, a Medicaid Management Information System used in North Carolina. This specialized knowledge allows her to effectively contribute to projects that require a deep understanding of healthcare systems and processes.
Education and Expertise
Heera Shelly earned a Bachelor of Technology (BTech) in Computer Science from the University of Calicut, where she studied from 1996 to 2000. This educational background laid the foundation for her career in business analysis and technology. She has developed skills in requirements gathering and analysis as part of the Software Development Life Cycle (SDLC), further enhancing her capabilities in her professional roles.
Experience at Cognizant and Cisco
Heera Shelly has held significant positions at both Cognizant and Cisco. At Cognizant, she worked as a Manager/Business Systems Analyst/Project Lead in the insurance sector for nine months in 2018-2019. Prior to that, she served as a QA Analyst at Cisco from 2009 to 2011. These roles contributed to her comprehensive understanding of business systems and quality assurance methodologies.