Indhira Hernandez
About Indhira Hernandez
Indhira Hernandez is a Technical Solutions Account Manager at Advance Auto Parts in Orlando, Florida, with a strong background in customer relationship management and sales operations. She has experience in retail and entrepreneurship, and previously worked at Bank of America as a Relationship Manager.
Work at Advance Auto Parts
Indhira Hernandez has been employed at Advance Auto Parts since 2018, serving as a Technical Solutions Account Manager. In this role, she operates from Orlando, Florida, and has accumulated six years of experience within the company. Prior to her current position, she worked as a Commercial Customer Representative at Advance Auto Parts from 2012 to 2014 in the Tampa/St. Petersburg area. Her tenure at Advance Auto Parts highlights her commitment to the organization and her expertise in technical solutions.
Education and Expertise
Indhira Hernandez studied at Sagrado Corazon de Jesus in Santiago and later attended Pontificia Universidad Católica Madre y Maestra, where she earned a Bachelor of Science in Mass Communication/Media Studies from 2002 to 2006. Her educational background supports her professional expertise in customer relationship management, sales operations, and retail environments. She has developed skills in enhancing sales strategies and processes, which are critical in her current role.
Background in Customer Relationship Management
Indhira Hernandez possesses a strong background in customer relationship management, particularly gained through her experience in the banking industry. She worked as a Relationship Manager at Bank of America from 2015 to 2018, where she focused on building and maintaining client relationships. This experience has contributed to her ability to manage customer interactions effectively and enhance customer satisfaction.
Professional Experience in Entrepreneurship and Retail
Indhira Hernandez has a professional background that includes entrepreneurship, indicating her experience in starting or managing business ventures. Additionally, her involvement in retail suggests that she has practical knowledge of managing or working within retail environments. This diverse experience enhances her capabilities in sales operations and customer engagement.