Jackie Cantrell Fernandez, Sphr
About Jackie Cantrell Fernandez, Sphr
Jackie Cantrell Fernandez serves as the Regional Human Resource Manager for Advance Auto Parts on the West Coast, where she supports 24 District Managers and 330 stores. With a diverse background in human resources and training across several retail companies, she has been instrumental in promoting inclusion and leadership development since joining Advance Auto Parts in 2017.
Work at Advance Auto Parts
Jackie Cantrell Fernandez has served as the Regional Human Resource Manager for the West Coast at Advance Auto Parts since 2017. In this role, she supports 24 District Managers and oversees operations across 330 stores in the region. Her responsibilities include implementing human resource strategies that align with the company's goals and enhance employee engagement. She focuses on creating training content that emphasizes key performance indicators and leadership skills.
Previous Experience in Human Resources
Before joining Advance Auto Parts, Jackie held several positions in human resources and training management. She worked at JCPenney as a Senior Talent Acquisition Leader and later as a Senior Field Human Resources Manager from 2012 to 2017. Prior to that, she was a Regional Talent Manager and Territory Training Manager at Kohl's Department Stores, where she contributed to talent development and training initiatives from 2005 to 2012.
Education and Expertise
Jackie Cantrell Fernandez studied at California State University, Long Beach, where she earned a Bachelor of Arts in Psychology. She also attended Capella University, obtaining a Human Resources Certification in 2009. Her educational background supports her expertise in human resources management and employee training. Additionally, she is certified in the Ken Blanchard Situational Leadership Model, which she incorporates into her training programs.
Achievements in Diversity and Inclusion
Jackie has made significant contributions to promoting diversity and inclusion within her organization. She launched the first field Team Member Network on the West Coast at Advance Auto Parts, aimed at fostering an inclusive workplace culture. Furthermore, she implements succession planning initiatives to support organizational growth and ensure a robust talent pipeline.
Career Background in Retail Management
Jackie's career began in retail management, where she worked as a Store Manager at The Gap from 1996 to 2002. She also served as a New Store Expert at The Gap and held various training roles at Kohl's Department Stores. This extensive background in retail operations and management has informed her approach to human resources and employee development.