John Finn
About John Finn
John Finn is a Retail Parts Professional and Assistant Manager at Advance Auto Parts in Hammond, Louisiana, where he has worked since 2019. He has a diverse background in the automotive and telecommunications industries, with experience in customer service, warehouse operations, and team management.
Current Role at Advance Auto Parts
John Finn has been employed at Advance Auto Parts as a Retail Parts Professional and Assistant Manager since 2019. He works in Hammond, Louisiana, where he has developed expertise in retail operations and customer service. His responsibilities include managing parts inventory, assisting customers, and ensuring efficient stock distribution. His role requires strong organizational skills and a focus on customer satisfaction.
Previous Experience in Retail and Automotive Services
Prior to his current position, John Finn worked at Advance Auto Parts as a Retail Parts Specialist from 2015 to 2016 in Luling, Louisiana. He also held various roles in the automotive service industry, including Service Writer Assistant at Volkswagen of Mandeville for six months in 2016 and Service Manager at Hill City Oil Co from 2004 to 2008 in Houma, Louisiana. These experiences contributed to his knowledge of automotive parts and customer service.
Background in Telecommunications and Dispatch Operations
John Finn began his career in telecommunications as a Telecommunications Technician at AT&T from 2008 to 2009 in Houma, Louisiana. He later worked as a Dispatch Supervisor and Technician at RITTINER EQUIPMENT COMPANY INC from 2009 to 2015 in Harvey, Louisiana. These positions provided him with skills in technical operations and team management.
Educational Background in Electronics
John Finn studied at ITI Technical College, where he focused on Electronics from 1994 to 1995. This educational background has equipped him with technical knowledge that complements his roles in the automotive and retail industries.
Skills in Customer Service and Operations
John Finn possesses strong customer service skills, which he utilizes to ensure customer satisfaction through follow-up calls after service. He has demonstrated proficiency in warehouse operations and computer literacy, contributing to efficient stock and distribution processes. Additionally, he is skilled in Microsoft Office, which he uses in his daily operations as a Retail Parts Professional and Assistant Manager.