Julie Lee
About Julie Lee
Julie Lee serves as the Manager of Professional Customer Experience at Advance Auto Parts in Raleigh, North Carolina, a position she has held since 2018. With a background in sales and customer service, she has also worked for Marriott International and American Airlines throughout her career.
Work at Advance Auto Parts
Julie Lee has served as the Manager of Professional Customer Experience at Advance Auto Parts since 2018. In this role, she focuses on enhancing customer interactions and improving service delivery. Her work is centered in Raleigh, North Carolina, where she has contributed to the company's commitment to customer satisfaction for over six years.
Previous Experience at Marriott International
Before her current role, Julie Lee held multiple positions at Marriott International. She worked as an Area Sales Account Manager at the Raleigh/Durham Event Booking Center from 1999 to 2000. Additionally, she served as an Event Manager from 2011 to 2013 and as an Area Sales Specialist for the Carolina's from 2013 to 2014. Her extensive experience in sales and event management has shaped her professional expertise.
Experience at American Airlines
Julie Lee began her career as a Reservation Agent at American Airlines in the Southeast Regional Office from 1989 to 1990. This role provided her with foundational experience in customer service and reservations, contributing to her later success in sales and management positions.
Educational Background
Julie Lee studied at The University of Texas at Austin, where she earned a Bachelor of Business Administration. Her academic focus included Business Administration, Marketing, and International Business. This educational background has equipped her with the skills necessary for her roles in customer experience and sales management.
Current Role at Marriott International
In addition to her position at Advance Auto Parts, Julie Lee has been working at Marriott International as a Group Sales Manager for Full Service in North Carolina, South Carolina, and West Virginia since 2014. With ten years in this role, she manages group sales efforts across multiple states, demonstrating her capabilities in sales strategy and client relationship management.