Laura A.
About Laura A.
Laura A. is an HR Representative specializing in Learning and Organizational Development at Advance Auto Parts, with over seven years of experience in customer service and human resources. She has held various roles in organizations such as The Strems Law Firm and ScribeAmerica, and she holds a Bachelor of Arts in Human Resources Management and Organizational Development.
Work at Advance Auto Parts
Currently, Laura A. serves as an HR Representative in Learning and Organizational Development at Advance Auto Parts. She has held this position since 2021, contributing to the company's human resources initiatives for three years. In this role, she focuses on enhancing employee training and development programs, aiming to improve organizational efficiency and employee engagement.
Previous Experience in Human Resources
Laura A. has accumulated over seven years of experience in various human resources roles. Prior to her current position, she worked as an HR Credentialing Coordinator at ScribeAmerica for 11 months in 2019. Additionally, she served as an Employee Engagement Specialist at Checkers & Rally’s Drive-In Restaurants from 2020 to 2021, where she focused on improving employee satisfaction and retention.
Background in Customer Service
Laura A. has a solid background in customer service, having worked in several roles that emphasize client interaction and support. She was a Customer Service Specialist and Back Office Lead at Best Buy from 2015 to 2016 and a Microsoft Expert and Training Facilitator from 2013 to 2015. These positions helped her develop strong communication and relationship-building skills.
Educational Qualifications
Laura A. studied Human Resources Management and Organizational Development at Rasmussen University, where she earned a Bachelor of Arts degree. She also attended Miami Dade College, completing a General Studies program from 2012 to 2016. Her educational background provides her with a strong foundation in human resources principles and practices.
Specialization in Operational Procedures
Laura A. specializes in streamlining operational procedures and enhancing human resources processes. Her experience across various roles has equipped her with the skills necessary to implement effective HR strategies that improve organizational performance. She is recognized for her ability to thrive in fast-paced environments, adapting to the dynamic needs of the workplace.