Mario Ortiz

Mario Ortiz

Store Manager @ Advance Auto Parts

About Mario Ortiz

Mario Ortiz serves as the Store Manager at Advance Auto Parts in Raleigh, North Carolina, where he has worked since 2010. He has contributed to the store's growth and profitability while implementing effective customer service strategies and fostering a supportive team environment.

Work at Advance Auto Parts

Mario Ortiz has served as Store Manager at Advance Auto Parts since 2010, accumulating 14 years of experience in this role. He operates out of the Raleigh, North Carolina location. His responsibilities include overseeing store operations, managing staff, and ensuring that the store meets its financial targets. Ortiz's leadership has contributed to the overall growth and profitability of the store.

Customer Service Strategies

In his role, Mario Ortiz has been instrumental in implementing customer service strategies that align with Advance Auto Parts' commitment to exceptional customer service. He focuses on serving customers better than anyone else, ensuring that the store meets customer needs effectively. His approach emphasizes the importance of customer satisfaction in driving business success.

Team Environment and Leadership

Mario Ortiz has played a key role in fostering a team environment within the store. He emphasizes building self-confidence among team members, which contributes to a positive workplace culture. His leadership style encourages collaboration and inspires employees to perform at their best, aligning with the company's core values.

Integrity and Company Values

Throughout his tenure at Advance Auto Parts, Mario Ortiz has maintained a strong commitment to the company's core values, particularly integrity. He ensures that all operations and interactions within the store reflect these values, contributing to a trustworthy and reliable shopping experience for customers.

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