Matt Kosakowski
About Matt Kosakowski
Matt Kosakowski serves as a Retail Parts Pro at Advance Auto Parts in Macedonia, where he has worked since 2012. He also holds a position as Lead Customer Service Representative at Fifth Third Bank, a role he has maintained since 1999.
Work at Advance Auto Parts
Matt Kosakowski has been employed at Advance Auto Parts since 2012, serving as a Retail Parts Pro for 12 years in Macedonia. In this role, he manages store inventory to ensure optimal supply levels, contributing to the overall efficiency of the store's operations. He also trains new parts professionals, focusing on diagnostics, stocking, and sales techniques, thereby enhancing the team's performance and customer service capabilities.
Experience at Fifth Third Bank
In addition to his role at Advance Auto Parts, Matt Kosakowski has worked at Fifth Third Bank since 1999, where he currently holds the position of Lead Customer Service Representative. With 25 years of experience in this role, he has developed a strong foundation in customer service and client relations, contributing to the bank's operational success in Macedonia.
Education and Expertise
Matt Kosakowski studied at Cleveland State University from 1999 to 2002, where he pursued a Bachelor’s Degree with a focus on Marketing and African American History. He also attended Hondros College in 2003 for 11 months, achieving a certification in Insurance Life & Health. This educational background supports his expertise in retail and customer service.
Background
Matt Kosakowski has built a diverse career in retail and customer service, with significant experience in both the automotive parts industry and banking. His long tenure at Advance Auto Parts and Fifth Third Bank reflects his commitment to his roles and his ability to adapt and grow within these industries.