Matthew Davis
About Matthew Davis
Matthew Davis is a Parts Manager and Key Holder currently employed at Advance Auto Parts in Raleigh, North Carolina, where he has worked for 13 years. He previously held positions at Crown Lift Trucks and Pep Boys, demonstrating strong multitasking and problem-solving skills in the automotive industry.
Work at Advance Auto Parts
Matthew Davis has been employed at Advance Auto Parts as a Parts Manager and Key-holder since 2011. Over the course of 13 years, he has developed a comprehensive understanding of automotive parts and customer service. His role involves overseeing inventory management, ensuring customer satisfaction, and leading a team to meet operational goals. His experience in this position contributes to the efficient functioning of the store and enhances the overall customer experience.
Current Role at Crown Lift Trucks
Since 2013, Matthew Davis has served as a Parts Customer Care Representative at Crown Lift Trucks in New Bremen, Ohio. His tenure of 11 years reflects his commitment to the company and its customers. In this role, he is responsible for addressing customer inquiries, managing parts orders, and providing support to ensure the smooth operation of the parts department. His experience in customer care is vital for maintaining customer relationships and satisfaction.
Previous Experience at Pep Boys
Matthew Davis worked at Pep Boys as a Commercial Automotive Sales Associate from 2007 to 2011. During his four years in this role, he gained valuable experience in automotive sales and customer service. His responsibilities included assisting customers with their automotive needs, providing product recommendations, and managing sales transactions. This experience laid the foundation for his expertise in automotive parts and customer interactions.
Background in Retail at Petsmart
Before his career in the automotive industry, Matthew Davis was employed at Petsmart as a Lead Stocker from 2003 to 2005. In this role, he was responsible for inventory management and ensuring that store shelves were well-stocked and organized. This early experience in retail helped him develop skills in organization and multitasking, which are essential in his later roles in automotive parts management.
Education and Certifications
Matthew Davis studied Engineering at Oakton Community College in 2005. Although his formal education was brief, he has supplemented his knowledge with practical experience in the automotive field. He holds the ASE P2 Parts Certification, which signifies his expertise in automotive parts and enhances his qualifications in the industry. This certification demonstrates his commitment to professional development and knowledge in automotive systems.