Michael Davidson
About Michael Davidson
Michael Davidson is a Sales Support Analyst at Advance Auto Parts, where he has worked since 2019 in Raleigh, North Carolina. He holds a Bachelor's degree in Marketing from Appalachian State University and has experience in various customer service and marketing roles.
Work at Advance Auto Parts
Michael Davidson has been employed at Advance Auto Parts as a Sales Support Analyst since 2019. In this role, he operates out of Raleigh, North Carolina, and has accumulated five years of experience in the automotive retail sector. His responsibilities include managing the level 3 filter program, which involves onboarding customers and supplying data necessary for rebate calculations. Additionally, he leads marketing projects specifically for the Fleet/Government sector, which includes the creation of customer flyers and the development of the Omnia microsite.
Education and Expertise
Michael Davidson earned a Bachelor's degree in Marketing from Appalachian State University, where he studied from 2014 to 2018. His educational background has equipped him with the skills necessary for his role in sales support and marketing. His expertise is particularly focused on customer lifecycle management and operational support, which he applies in his current position at Advance Auto Parts.
Background
Prior to his current role, Michael Davidson gained diverse experience in customer service and marketing. He worked as a Marketing Communications Intern at 1-800-PACK-RAT for two months in 2018. His earlier roles included positions as a Sales Associate at Kerr Drug from 2012 to 2014, a Customer Service Associate at Walgreens in 2015, and a Customer Service Associate at Blowing Rock Market in 2017. He also worked as a Cable Installer at Pinnacle Structured Cabling in 2016.
Achievements
In his role at Advance Auto Parts, Michael Davidson serves as the Customer Life-cycle Manager for the Fleet/Government team. He oversees the onboarding process for new customers and provides operational support for existing clients. His responsibilities also include creating and distributing customer-facing and internal sales reports on a regular basis, which contributes to the efficiency and effectiveness of the sales support operations.