Noel Cecil
About Noel Cecil
Noel Cecil is a Commercial Parts Professional with extensive experience in the automotive industry, currently working at Advance Auto Parts. He has held various managerial roles at Firestone Complete Auto Care and has a background in parts advising at Ford Motor Company.
Current Role at Advance Auto Parts
Noel Cecil currently serves as a Commercial Parts Professional at Advance Auto Parts, a position he has held since 2022. In this role, he focuses on educating customers about preventive maintenance and repairs, aiming to enhance vehicle longevity and performance. His responsibilities include managing automotive parts inventory and ensuring customer satisfaction by addressing concerns with care.
Previous Experience at Firestone Complete Auto Care
Noel Cecil has extensive experience with Firestone Complete Auto Care, where he has held several managerial positions. He worked as Store Manager from 2016 to 2018 and as Manager of Vehicle Services from 2018 to the present. His earlier roles included Manager of Tire Sales from 2007 to 2010 and again from 2013 to 2014. In these positions, he focused on optimizing inventory management and enhancing customer service.
Experience at Ford Motor Company
Noel Cecil worked as a Parts Advisor at Ford Motor Company from 2011 to 2013. In this role, he was responsible for managing parts inventory and assisting customers with their automotive needs. This experience contributed to his expertise in hard parts cataloging and warranty management.
Education and Skills
Noel Cecil is pursuing a degree in Welding Technology/Welder at Forsyth Technical Community College, where he has achieved an Associate of Arts and Sciences - AAS since 2021. He possesses skills in warranty management and has a strong background in inventory management, which includes optimizing stock levels to meet customer demand while minimizing excess inventory.
Customer Focus and Service
Noel Cecil emphasizes customer satisfaction in all his roles. He focuses on educating customers about preventive maintenance and repairs, ensuring that their concerns are addressed with proper attention and care. His commitment to customer service has been a key aspect of his professional approach throughout his career.