Scott Brooks
About Scott Brooks
Scott Brooks is an Inside Solutions Sales Executive at Advance Auto Parts, where he has worked since 2019. He has a diverse background in customer service and support roles, with previous positions at Best Buy and Cox Communications.
Work at Advance Auto Parts
Scott Brooks has been employed at Advance Auto Parts since 2019, serving as an Inside Solutions Sales Executive. In this role, he focuses on providing solutions to enhance customer experience and drive sales. Prior to his current position, he held several roles within the company, including Operations Support Analyst II - Professional Support and Account Support Specialist - Professional Program Support. His experience at Advance Auto Parts spans over five years, contributing to various aspects of the business.
Previous Employment Experience
Before joining Advance Auto Parts, Scott Brooks worked at Best Buy in multiple capacities. He served as a Customer Service Specialist from 2014 to 2016 and as a Gaming Supervisor from 2012 to 2013. His tenure at Best Buy also included a role as a Media Associate from 2009 to 2012. Additionally, he worked at Cox Communications as a Senior Customer Service Representative from 2012 to 2014. This diverse experience in customer service roles has equipped him with valuable skills in client interaction and support.
Education and Expertise
Scott Brooks studied at Virginia Western Community College, where he earned an Associate of Applied Science (AAS) Degree in IT - Network and Security Administration. His education spanned from 2015 to 2017, providing him with foundational knowledge and skills in information technology and network security. This academic background supports his professional roles, particularly in technical and operational capacities.