Scott Ferguson
About Scott Ferguson
Scott Ferguson is a Store Manager at Advance Auto Parts, where he has worked since 2014. He has a background in loss prevention and change management, along with expertise in customer relations and team development.
Work at Advance Auto Parts
Scott Ferguson has been serving as a Store Manager at Advance Auto Parts since 2014. In this role, he has focused on leading change management initiatives within the store. His responsibilities include managing daily operations, overseeing team performance, and ensuring customer satisfaction. He has developed expertise in managing and growing commercial customer relationships and sales, contributing to the overall success of the store.
Previous Experience at Walmart
Before joining Advance Auto Parts, Scott Ferguson worked at Walmart from 2011 to 2014. He held positions as a Criminal Investigator and Loss Prevention Officer for three years. In these roles, he was responsible for implementing loss prevention strategies and conducting investigations to minimize theft and fraud within the store.
Education and Expertise
Scott Ferguson studied at St. Mary's College of Maryland, focusing on Engineering and English from 2002 to 2004. He later attended Wyoming Technical Institute, where he earned an Associate's Degree in Specialized Technology from 2005 to 2006. His educational background supports his technical skills, particularly in parts lookup and sourcing from various suppliers.
Skills and Services Offered
Scott Ferguson possesses advanced skills in parts lookup and sourcing, including handling special orders. He provides DIY services such as battery installation and testing, as well as wiper installation. His expertise extends to executing and training team members on inventory systems and store equipment, enhancing operational efficiency.
Team Development and Performance Analysis
Scott Ferguson has a proven track record in recruiting, selecting, hiring, and developing quality team members. He is skilled in reviewing and analyzing profit and loss statements to improve store performance. Additionally, he collaborates with district or regional teams to assist in various functions upon request, demonstrating his commitment to team success and operational excellence.