Sean Carlin
About Sean Carlin
Sean Carlin is an Account Manager and Onboarding Specialist with extensive experience in customer relations and technical support. He has worked at Tesla and Advance Auto Parts, and he holds a Bachelor of Arts in Communication and Media Studies from Cleveland State University.
Work at Advance Auto Parts
Sean Carlin has been employed at Advance Auto Parts as an Account Manager/Onboarding Specialist since 2014. In this role, he focuses on managing client accounts and facilitating the onboarding process for new customers. His responsibilities include ensuring a smooth transition for clients and providing support to enhance their experience with the company.
Current Role at Tesla
Since 2018, Sean Carlin has worked as a Technical Support Specialist at Tesla in the Las Vegas, Nevada area. His primary responsibility is to assist customers with troubleshooting issues related to Tesla's solar energy systems. This position requires a strong understanding of technical concepts and effective communication skills to resolve customer inquiries.
Education and Expertise
Sean Carlin studied Communication and Media Studies at Cleveland State University, where he earned a Bachelor of Arts (B.A.) degree from 1997 to 2001. He also attended Slippery Rock University of Pennsylvania. His educational background supports his roles in account management and technical support, emphasizing communication skills and customer relations.
Previous Work Experience
Prior to his current roles, Sean Carlin worked at Resource Edge as an Account Manager and Corporate Trainer from 2013 to 2014. He also held the position of Editor at Cleveland State University from 1998 to 2000. Additionally, he worked at Servpro Industries as a Sales/Marketing Representative from 2012 to 2013. His diverse work history reflects experience in account management, training, and sales.
Professional Experience in Las Vegas
Sean Carlin has been working in the Las Vegas, Nevada area since at least 2012. His career in this region includes various roles across multiple companies, showcasing his adaptability and expertise in both account management and technical support. This experience contributes to his comprehensive skill set in customer relations and problem-solving.