Shane Clapp
About Shane Clapp
Shane Clapp is a Commercial Parts Pro with over 20 years of experience in the automotive industry, currently working at Advance Auto Parts and Walker Tire & Auto Service. He emphasizes customer communication and proactive maintenance education while assisting customers with their automotive needs.
Work at Advance Auto Parts
Shane Clapp has been employed at Advance Auto Parts since 2004, accumulating 20 years of experience in the automotive retail sector. He currently holds the position of Commercial Parts Pro, a role he has occupied since 2013. In this capacity, he focuses on customer communication, ensuring that clients are well-informed about repair pricing and availability. His responsibilities also include assisting customers with automotive needs, scheduling appointments, and advising on repairs. Clapp's extensive tenure at Advance Auto Parts highlights his commitment to customer service and automotive expertise.
Experience at Walker Tire & Auto Service
Since 2015, Shane Clapp has served as the Assistant Manager at Walker Tire & Auto Service, located at 84th and Dodge. In this role, he has been instrumental in assisting customers with their automotive needs, including scheduling appointments and providing advice on repairs. His experience in this position complements his work at Advance Auto Parts, allowing him to further enhance his customer service skills and automotive knowledge.
Previous Employment at UPS Freight
Shane Clapp worked at UPS Freight as a Dock Worker from 2010 to 2013, where he gained valuable experience in logistics and operations. This role contributed to his understanding of supply chain processes, which is beneficial in his current positions in the automotive industry.
Education and Expertise
Shane Clapp studied at Westside High School from 1989 to 1993, where he focused on automotive mechanics and carpentry. He achieved a certification in Automotive during his studies. This educational background laid the foundation for his career in the automotive sector, equipping him with the technical knowledge necessary for his roles at Advance Auto Parts and Walker Tire & Auto Service.