Shelby Thomas
About Shelby Thomas
Shelby Thomas is a Parts Delivery Driver currently employed at Advance Auto Parts since 2022. She has a diverse work history in customer service and parts management, having held various roles at companies such as Carvana and Pep Boys.
Work at Advance Auto Parts
Shelby Thomas has been employed at Advance Auto Parts as a Parts Delivery Driver since 2022. In this role, Shelby is responsible for delivering automotive parts to customers and ensuring timely service. The position requires knowledge of automotive components and excellent customer service skills.
Previous Experience in Automotive Parts Management
Prior to joining Advance Auto Parts, Shelby worked at Pep Boys as a Parts and Inventory Replenishment Manager from 2017 to 2020. This role involved managing inventory levels and ensuring the availability of automotive parts. Shelby also gained experience as a Parts Clerk at First Transit from 2020 to 2021, where responsibilities included handling parts inventory and assisting with parts procurement.
Customer Service Background
Shelby has a strong background in customer service, having worked as a Customer Experience Advocate at Carvana from 2021 to 2022. This position focused on enhancing customer satisfaction and addressing inquiries. Additionally, Shelby served as a Lead Cashier at Ulta Beauty from 2015 to 2016, where customer interaction and service were key components of the role.
Education and Expertise
Shelby Thomas studied at Arizona State University West, earning a Bachelor of Arts (BA) in Communication from 2014 to 2016. Prior to that, Shelby attended Paradise Valley Community College, where an Associate of Arts (AA) in Communication was obtained from 2010 to 2013. This educational background supports Shelby's roles in customer service and communication-focused positions.
Diverse Work History
Shelby has a diverse work history that includes roles in various industries. Previous positions include working as a Communication Coordinator at Paul Mitchell | Talent Management for four months in 2016 and as a Sales Associate Cashier at DSW Shoe Warehouse from 2010 to 2012. Additionally, Shelby worked as a Communications Assistant at CaptionCall from 2013 to 2015, contributing to effective communication strategies.