Tom Manley
About Tom Manley
Tom Manley serves as the District Manager at H&R Block in Northern Cincinnati since 2018, bringing extensive experience in retail management. His career includes roles at Advance Auto Parts, Lowe’s, Sears Holdings Corporation, and Payless Cashways, emphasizing customer satisfaction and team building.
Work at H&R Block
Tom Manley has served as District Manager at H&R Block since 2018. In this role, he oversees operations in Northern Cincinnati, managing multiple tax preparation offices. His responsibilities include ensuring compliance with company policies and enhancing customer service. Manley focuses on team development and operational efficiency to meet the needs of clients during tax season.
Experience at Advance Auto Parts
Manley has a significant tenure at Advance Auto Parts, where he has worked as District Manager since 2015. His role involves overseeing multiple store locations in the Cincinnati Area. He emphasizes inventory management and customer satisfaction, contributing to the overall performance of the stores under his supervision. His previous experience as General Manager at the same company from 2008 to 2015 provided him with a strong foundation in retail management.
Previous Roles in Retail Management
Before his current position, Tom Manley held various management roles in the retail sector. He was a Store Manager at Sears Holdings Corporation for one year in the Baltimore, Maryland Area from 2007 to 2008. Prior to that, he spent seven years as Store Manager at Lowe’s Companies Canada in the Cincinnati Area, KY. His career in retail began with a decade at Payless Cashways Building, where he served as Store Manager and District Manager across multiple locations.
Education and Expertise
Tom Manley studied at The University of Findlay, where he earned a degree in Business/Commerce, General. His educational background supports his extensive experience in retail management, particularly in inventory management and customer service. Manley is dedicated to fostering a positive customer experience and building effective teams within his district.
Focus on Customer Satisfaction
In his role as District Manager, Tom Manley is passionate about enhancing customer satisfaction. He aims to find solutions that meet customer needs both internally and externally. His approach involves empowering his team to prioritize customer service, ensuring that clients receive the support they require during their interactions with the company.