Heena Sharma
About Heena Sharma
Heena Sharma is a ServiceNow Developer at Advance Solutions Corp with a strong background in IT Service Management and custom application development on the ServiceNow platform.
Work at Advance Solutions Corp. (ADVANCE)
Heena Sharma has been employed as a ServiceNow Developer at Advance Solutions Corp since 2017. In this role, she has developed a solid understanding of IT Service Management (ITSM) processes, including incident, change, and problem management, specifically within the ServiceNow environment. Her tenure at Advance Solutions Corp has allowed her to enhance her skills in developing custom applications on the ServiceNow platform, particularly in the context of Platform-as-a-Service (PaaS).
Education and Expertise
Heena Sharma studied at Apeejay Institute of Management & Engineering Technical Campus, where she earned her Master's degree in Computer Science from 2012 to 2015. This educational background has equipped her with a strong foundation in programming and software development. Her expertise includes proficiency in multiple programming languages and technologies, such as Java, Python, AJAX, JavaScript, CSS, HTML, and DHTML.
Previous Experience at Itronix Solution
Before joining Advance Solutions Corp, Heena Sharma worked at Itronix Solution as a Java and Android Developer from 2016 to 2017. During her time there, she gained valuable experience in designing, testing, implementing, documenting, and maintaining client/server applications. This role contributed to her overall development as a software engineer.
Technical Skills and Proficiencies
Heena Sharma possesses strong skills in database management, particularly with PL/SQL stored procedures and triggers in Oracle, MySQL, and MS SQL Server. Her technical capabilities extend to designing and maintaining applications, showcasing her ability to work effectively in both independent and collaborative team environments. She has over two years of experience in the software development field, emphasizing her competence in various programming languages and technologies.
Communication and Interpersonal Skills
Heena Sharma demonstrates excellent communication and interpersonal skills, which enable her to work effectively in team settings. Her ability to collaborate with colleagues and stakeholders enhances her contributions to projects and initiatives within her roles. This skill set is essential for her work in IT Service Management and software development.