Amber Mc Coy
About Amber Mc Coy
Amber McCoy is a Customer Service Representative with extensive experience in hospitality and event planning. She has worked in various roles across several companies, including Country Inns & Suites, Target, Walmart, and Embassy Suites, and has been with Advanced Drainage Systems, Inc. since 2018.
Current Role at Advanced Drainage Systems
Amber McCoy has been employed as a Customer Service Representative at Advanced Drainage Systems, Inc. since 2018. In this role, she utilizes her extensive experience in customer service to assist clients effectively. Her position is based in Franklin, TN, where she has developed strong skills in managing customer interactions and addressing inquiries.
Previous Experience in Hospitality and Customer Service
Amber McCoy has a diverse background in hospitality and customer service. She worked as a Front Desk Receptionist at Country Inns & Suites By Carlson from 2015 to 2016. Prior to that, she served as a Cashier at Target for one year from 2010 to 2011 and as a Walmart Associate for 10 months from 2012 to 2013. Additionally, she was a Guest Services Associate at Embassy Suites in 2017 for nine months, further enhancing her customer service skills.
Education and Expertise in Event Planning
Amber McCoy studied Accounting at Columbia State Community College, where she earned an Associate's degree from 2017 to 2019. She also attended The University of Tennessee at Chattanooga, focusing on Psychology for one year from 2009 to 2010. Her education, combined with her expertise in event planning and hospitality management, supports her role in customer service.
Skills in Receptionist Duties and Front Office Management
Amber McCoy possesses strong skills in receptionist duties and front office management. These skills enhance her ability to handle customer interactions effectively. Her background in food and beverage services also contributes to her comprehensive understanding of customer service across various industries.