Jim Di Biase
About Jim Di Biase
Jim Di Biase serves as a Customer Service Supervisor at Advanced Drainage Systems, Inc. in Franklin, Tennessee, a position he has held since 2022, and has a diverse background in customer service and management spanning over two decades.
Work at Advanced Drainage Systems
Jim Di Biase has been employed at Advanced Drainage Systems, Inc. since 2022, serving as a Customer Service Supervisor. He operates from the company's location in Franklin, Tennessee. In this role, he is responsible for overseeing customer service operations and ensuring client satisfaction.
Previous Experience in Customer Service
Prior to his current position, Jim Di Biase worked at Verizon as a Customer Service Supervisor for 14 years, from 2007 to 2021. He also held the role of Claims Manager at HearUSA for one year, from 2021 to 2022. His experience includes managing customer interactions and resolving service-related issues.
Career Background at Enterprise Rent-A-Car
Jim Di Biase spent eight years at Enterprise Rent-A-Car, where he held the positions of Corporate Account Manager and Assistant Manager from 1999 to 2007. His work involved managing corporate accounts and providing customer service support.
Education and Expertise
Jim Di Biase studied at Eastern Gateway Community College, where he earned an Associate of Applied Business degree. His studies focused on Business Administration and Management, Marketing, and Computer Information Systems, completed between 1996 and 1998.
Short Tenure at Nelson Mazda
In 2022, Jim Di Biase briefly worked as a Service Advisor at Nelson Mazda for two months in the Nashville Metropolitan Area. This role involved providing customer service and support in the automotive sector.