Kevin Sharrow
About Kevin Sharrow
Kevin Sharrow serves as the Order Management Manager for Canada at Advanced Drainage Systems, Inc., a position he has held since 2017. He has extensive experience in customer service and management, having worked in various roles at NCO Customer Management and TD in Canada.
Work at Advanced Drainage Systems
Kevin Sharrow has served as the Order Management Manager for Canada at Advanced Drainage Systems, Inc. since 2017. In this role, he is responsible for overseeing the order management process, ensuring efficient operations, and facilitating customer satisfaction. His tenure at the company spans over seven years, during which he has contributed to streamlining order processes and enhancing service delivery.
Previous Experience in Customer Management
Before joining Advanced Drainage Systems, Kevin Sharrow worked at NCO Customer Management, Inc. in various roles. He began as a Customer Service/Sales Representative from 2003 to 2005. He later advanced to Sales Trainer from 2005 to 2008 and then became Sales Production Manager from 2008 to 2011. His experience in customer management laid a strong foundation for his subsequent roles in team management.
Team Management Roles at TD
Kevin Sharrow held multiple team management positions at TD in the London, Canada Area. He served as Team Manager for Insurance Advice from 2013 to 2015 and as Team Manager for Easyline from 2015 to 2017. In these roles, he managed teams, provided guidance, and ensured that customer service standards were met.
Educational Background in Computer Programming
Kevin Sharrow studied at Lambton College, where he earned a diploma in Computer Programming from 2002 to 2004. This educational background provided him with technical skills that have been beneficial in his various roles throughout his career.