Kim Martin
About Kim Martin
Kim Martin serves as a Customer Service Representative at Advanced Drainage Systems, Inc. in Hilliard, Ohio, where she has worked since 2006, following a 16-year tenure as Customer Service Manager at Kroger in Cincinnati, Ohio.
Work at Advanced Drainage Systems
Kim Martin has been employed at Advanced Drainage Systems, Inc. since 2006, serving as a Customer Service Representative. In this role, she is responsible for addressing customer inquiries, providing support, and ensuring customer satisfaction. Her tenure at the company spans 18 years, during which she has developed a deep understanding of the products and services offered by Advanced Drainage Systems, Inc. The company is known for its innovative drainage solutions and commitment to customer service.
Previous Experience at Kroger
Before joining Advanced Drainage Systems, Kim Martin worked at Kroger from 1983 to 1999. During her 16 years at Kroger, she held the position of Customer Service Manager. In this capacity, she managed customer service operations, trained staff, and implemented strategies to enhance the customer experience. This experience provided her with valuable skills in customer relations and service management.
Location and Community Engagement
Kim Martin is based in Hilliard, Ohio, where she has contributed to the local community through her work in customer service. Her roles at both Advanced Drainage Systems and Kroger have allowed her to engage with a diverse customer base, fostering relationships and understanding community needs.