Mike Brooks
About Mike Brooks
Mike Brooks is the Regional IT Support Engineering Manager at Advanced Drainage Systems, Inc., where he has worked since 2018. He holds an MBA from Franklin University and has extensive experience in IT management, team leadership, and project support.
Work at Advanced Drainage Systems
Mike Brooks has held multiple roles at Advanced Drainage Systems, Inc. since 2009. He began his career there as a Customer Service Representative in London, Ohio, where he worked for two years. He then transitioned to the role of Product Costing Analyst in Hilliard, Ohio, for one year. From 2012 to 2018, he served as IT Manager - Manufacturing Operations, managing IT infrastructure support for various facilities across North America. Since 2018, he has been the Regional IT Support Engineering Manager in London, Ohio, overseeing a team of regional engineers to ensure technology consistency and customer satisfaction.
Education and Expertise
Mike Brooks has a strong educational background in business administration. He earned his Bachelor of Business Administration (B.B.A.) from Franklin University, completing his studies from 2012 to 2016. He continued his education at the same institution, achieving a Master of Business Administration (MBA) from 2020 to 2022. Additionally, he studied at Columbus State Community College, obtaining an Associate of Arts (AA) in Business/Commerce from 2007 to 2009. His expertise includes Oracle E-Business Suite and Advanced Supply Chain Planning (ASCP), which supports his role as a business Subject Matter Expert (SME) for corporate strategic initiatives.
Background
Before joining Advanced Drainage Systems, Mike Brooks worked as an Assistant Store Manager at Blockbuster from 2007 to 2009 in Hilliard, Ohio. His early education was completed at Colquitt County High School, where he focused on Business/Commerce from 2000 to 2004. This background laid the foundation for his career in business and technology, leading to his various roles in IT and management.
Achievements in Training and Development
Mike Brooks has developed and presented training content, demonstrating his strong skills in presentation and group speaking. His ability to convey complex information effectively contributes to the training and development of team members within Advanced Drainage Systems. His role as a Subject Matter Expert (SME) also highlights his involvement in major projects and corporate strategic initiatives.
Team Management and Leadership
In his current position as Regional IT Support Engineering Manager, Mike Brooks manages a team of regional engineers. He ensures consistent technology experiences across various facilities, including manufacturing plants, distribution centers, and call center operations. His leadership focuses on maintaining internal customer satisfaction and effectively addressing the technology needs of the organization.