Mike Brooks, MBA
About Mike Brooks, MBA
Mike Brooks, MBA, serves as the Regional IT Support Engineering Manager at Advanced Drainage Systems, Inc., where he has worked since 2018. He has a diverse background in IT management and customer service, with previous roles at the same company and a history of leadership in technology support across North America.
Current Role as Regional IT Support Engineering Manager
Mike Brooks serves as the Regional IT Support Engineering Manager at Advanced Drainage Systems, Inc. since 2018. In this role, he manages IT infrastructure support across various facilities, including manufacturing plants, distribution centers, and call center operations throughout North America. He leads a team of regional engineers to ensure consistent technology experiences and maintain internal customer satisfaction.
Previous Experience at Advanced Drainage Systems
Mike Brooks has held several positions at Advanced Drainage Systems, Inc. He worked as a Customer Service Representative from 2009 to 2011, followed by a role as a Product Costing Analyst from 2011 to 2012. He then served as IT Manager for Manufacturing Operations from 2012 to 2018. His diverse experience within the company has contributed to his current expertise in IT support and management.
Educational Background
Mike Brooks obtained a Bachelor of Business Administration (B.B.A.) from Franklin University, where he studied Business Administration and Management from 2012 to 2016. He furthered his education by earning a Master of Business Administration (MBA) from the same institution between 2020 and 2022. Additionally, he completed an Associate of Arts (AA) in Business/Commerce at Columbus State Community College from 2007 to 2009.
Skills and Expertise
Mike Brooks utilizes strong presentation and group speaking skills to enhance strategic activities and foster team collaboration. He serves as a business Subject Matter Expert (SME) for major projects, contributing to corporate strategic initiatives. His expertise in IT support and management is complemented by his background in business administration.
Early Career at Blockbuster
Before joining Advanced Drainage Systems, Mike Brooks worked as an Assistant Store Manager at Blockbuster from 2007 to 2009. This role provided him with foundational management experience in a retail environment, contributing to his overall professional development.