Zachary Patrick
About Zachary Patrick
Zachary Patrick is a Senior Salesforce Administrator at Advanced Drainage Systems, Inc. in Columbus, Ohio, with a background in Management Information Systems and Business Analytics from Ohio University.
Work at Advanced Drainage Systems
Zachary Patrick has been employed at Advanced Drainage Systems, Inc. as a Senior Salesforce Administrator since 2017. In this role, he is responsible for providing ongoing end user support and training for Salesforce users. He has developed and implemented new features for the Salesforce platform, particularly within the sales and service cloud. Additionally, he manages the updating and maintenance of pricing within the Salesforce CPQ cloud as requested by sales managers.
Previous Experience in Data Analysis and CRM
Prior to his current role, Zachary Patrick worked as a CRM Specialist at NuGrowth Solutions, LLC from 2016 to 2017. He also gained experience as a Student Data Analyst for the Quantitative Business Analytics Course at Ohio University in 2015 for four months. In 2016, he participated as a Student Team Member in the MIS Advanced Systems Design Course at Centric Consulting for three months. These roles contributed to his expertise in data analysis and customer relationship management.
Education and Expertise
Zachary Patrick studied at Ohio University, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Management Information Systems from 2012 to 2016. He also pursued a Minor in Business Analytics from 2015 to 2016. His educational background provides a strong foundation in both information systems and analytics, enhancing his capabilities in his professional roles.