Joseph Sikes
About Joseph Sikes
Joseph Sikes is a 2 Way Radio Bench Technician at Advanced Wireless Communications, where he has worked since 2020. He has a background in telecommunications, having held positions at Time Warner Cable, Qwest, and Amano McGann, Inc.
Work at Advanced Wireless Communications
Joseph Sikes has been employed at Advanced Wireless Communications since 2020, serving as a 2-way radio bench technician. In this role, he develops programs utilizing NXDN trunking RF technologies specifically for Kenwood and Advanced Wireless radios. His responsibilities include building combiner systems for major retail distribution centers and directly engaging with customers through the Advanced Wireless ticketing system. He also trains new hires and acts as a Subject Matter Expert, providing guidance on technical inquiries.
Previous Employment Experience
Before joining Advanced Wireless Communications, Joseph Sikes worked at several companies in various technical roles. He was a Field Service Technician at Amano McGann, Inc. from 2018 to 2019. Prior to that, he served as a Customer Communication Technician at Qwest from 1998 to 2002, and as an Installer at Time Warner Cable from 2003 to 2005. These positions provided him with a solid foundation in customer service and technical support.
Education and Training
Joseph Sikes completed his education at Columbia Heights High School. His educational background has equipped him with the foundational knowledge necessary for his career in technical support and communications technology.
Technical Skills and Expertise
Joseph Sikes possesses expertise in developing programs that utilize NXDN trunking RF technologies. He is skilled in building combiner systems tailored for retail distribution centers. His role requires a strong understanding of 2-way radio technology and customer service, allowing him to effectively address technical questions and train new employees.