Samantha Nguyen
About Samantha Nguyen
Samantha Nguyen is a Customer Service Specialist with over 15 years of experience in marketing and finance. She has held various roles in prominent companies, including Eton Corporation and HP, and has a Bachelor of Business Administration from San Jose State University.
Current Role at Toray Advanced Composites
Samantha Nguyen has been serving as a Customer Service Specialist at Toray Advanced Composites since 2017. In this role, she focuses on providing exceptional customer support and ensuring client satisfaction. Her responsibilities include managing customer inquiries, resolving issues, and maintaining strong relationships with clients. This position builds on her extensive experience in customer service and project management.
Previous Experience at Eton Corporation
Prior to her current role, Samantha worked at Eton Corporation as the Director of Marketing for 16 years, from 2001 to 2017. During her tenure in Palo Alto, CA, she developed and implemented marketing strategies that contributed to the company's growth. Her leadership in marketing allowed her to gain valuable insights into customer needs and market trends.
Educational Background in Finance
Samantha Nguyen studied at San Jose State University, where she earned a Bachelor of Business Administration (BBA) with a focus on Finance. This educational background provides her with a solid foundation in financial principles, which supports her ability to manage budgets and optimize project returns effectively.
Career Path in Credit and Collections
Samantha has a diverse career history in credit and collections management. She worked at Oki Semiconductor as a Credit & Collections Manager for six months in 2000, and at California Micro Devices from 1997 to 2000 in the same capacity. Additionally, she held roles at HP as an Accounts Payable Analyst and at Lextronix/Eton Corporation in A/R and Credit & Collections. These experiences have equipped her with strong financial management skills.
Expertise in Marketing Strategies
With over 15 years of experience, Samantha Nguyen has developed expertise in creating successful marketing strategies and plans. Her ability to develop relationships with key partners, both internal and external, has been instrumental in achieving optimal results. She excels at managing all aspects of projects, ensuring they remain within budget and deliver maximum return on investment.