Patricia Strickland
About Patricia Strickland
Patricia Strickland is a seasoned merchandiser and customer service representative with over 12 years of experience at Advantage Sales & Marketing and 11 years at the Chicago Transit Authority. She has a background in human resources and business management from Governors State University and has developed training programs to enhance team performance.
Work at Advantage Solutions
Patricia Strickland has been employed at Advantage Sales & Marketing as a Merchandiser since 2012. In her role, she focuses on retail sales merchandising, ensuring compliance with shelf schematics and maintaining stock levels. Her experience in this position spans over 12 years, contributing to the overall success of the merchandising team.
Current Role at Chicago Transit Authority
Since 2013, Patricia Strickland has worked at the Chicago Transit Authority as a Customer Service Representative. Over the course of 11 years, she has developed skills in customer service and team management, including leading a team of twenty people to enhance productivity. Her role involves direct interaction with customers and addressing their inquiries effectively.
Education and Expertise
Patricia Strickland studied at Governors State University, where she focused on Human Resources and achieved a degree in Business Management from 2010 to 2012. Additionally, she attended the Computer Learning Center, earning a diploma in Computer Operations from 1991 to 1992. Her educational background supports her roles in customer service and merchandising.
Previous Experience
Before her current positions, Patricia Strickland worked as a clerk at Jewel-Osco from 2010 to 2013. She also served as an Admissions Clerk at Governors State University, where she was responsible for maintaining student databases and coordinating admissions inquiries. This previous experience has contributed to her skills in customer service and administrative tasks.
Training Program Development
Patricia Strickland has developed and implemented training programs with a focus on energy and enthusiasm. These programs aim to enhance team success and productivity, showcasing her ability to lead and motivate others in her professional roles.