Luke Yanelli
About Luke Yanelli
Luke Yanelli is a Technical Support Manager/Specialist at Advertise Purple, where he has worked since 2021. He has a background in customer success and technical support, with experience in training clients and launching new affiliates.
Work at Advertise Purple
Luke Yanelli has served as the Technical Support Manager/Specialist at Advertise Purple since 2021. In this role, he has contributed to various projects that have directly influenced the information displayed on the company's homepage. His responsibilities include providing training lessons to newly onboarded clients and assisting in the launch of new clients into different affiliate networks. Additionally, he has handled internal data tickets and managed the whitelisting of employees for the Advertise Purple platform. His work has been essential in ensuring smooth operations and client satisfaction.
Education and Expertise
Luke Yanelli earned a Bachelor's degree in American History from Eckerd College, where he studied from 2016 to 2017. Prior to that, he attended the University of Florida from 2009 to 2014, studying History. His educational background provides him with a strong foundation in analytical thinking and problem-solving, which he applies in his current technical support role.
Background
Before joining Advertise Purple, Luke Yanelli worked at BuyerBridge as a Senior Support Analyst from 2019 to 2021. He also served as a Technical Coordinator at the University of Florida from 2012 to 2014. Most recently, he was a Customer Success Manager at Mosaic Digital Systems for a six-month period in 2023. His diverse experience in technical support and customer success roles has equipped him with the skills necessary to excel in his current position.
Achievements
During his tenure at Advertise Purple, Luke Yanelli has played a key role in auditing new affiliates to the Advertise Purple program. His efforts in training clients and launching new affiliate networks have contributed to the company's growth and operational efficiency. His ability to solve internal data tickets has also streamlined processes within the organization.