Sarah Mahmood
About Sarah Mahmood
Sarah Mahmood is a Customer Success Associate with a diverse background in insurance and retail. She has held various positions, including roles at Co-operators and HomeSense, and has recently transitioned to AdvisorStream and Billyard Insurance Group Inc.
Current Role at AdvisorStream
Sarah Mahmood serves as a Customer Success Associate at AdvisorStream. She has been in this role since 2023, contributing to the company's efforts in enhancing customer satisfaction and engagement. Her responsibilities include supporting clients in utilizing the platform effectively and ensuring they receive optimal value from the services offered.
Previous Experience in Insurance
Prior to her current position, Sarah worked at Co-operators in various roles, including Accident Benefits Claims Adjuster and Licensed Insurance Agent. Her tenure at Co-operators spanned from 2016 to 2022, where she gained extensive experience in the insurance sector. This background has equipped her with valuable skills in claims processing and customer relations.
Educational Background
Sarah holds a Bachelor of Science degree in Biomedical Sciences from the University of Guelph, where she studied from 2011 to 2015. Additionally, she completed a Diploma in Web Development at BrainStation in 2020. This combination of education provides her with a strong foundation in both scientific principles and technical skills.
Experience in Retail and Tutoring
Sarah has a diverse work history that includes roles in retail and education. She worked as a Sales Associate at HomeSense and as a Key Holder at American Eagle Outfitters from 2012 to 2014. Additionally, she served as a Private Tutor at A to Z Home Tutoring for six months in 2016. These experiences have enhanced her customer service and communication skills.