Catina Costner Bell
About Catina Costner Bell
Catina Costner Bell serves as the Director of Customer Success at Adwerx, a position she has held since 2019 in Durham, North Carolina. With extensive experience in customer service and management across various companies, she has built a strong career in the field.
Work at Adwerx
Catina Costner Bell has served as the Director of Customer Success at Adwerx since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of services. Her position is based in Durham, North Carolina, where she has contributed to the company's growth and customer engagement strategies for five years.
Previous Experience
Before joining Adwerx, Catina Costner Bell accumulated extensive experience in customer service and management roles. She worked at Verizon Telematics, Inc. for eight years, where she held the position of Vendor Management Training and Delivery. Her career also includes roles at companies such as Assurant, Pitney Bowes, and US Airways, where she developed skills in operations management, customer relations, and training.
Education and Expertise
Catina Costner Bell earned a Bachelor of Arts degree in Psychology from North Carolina State University, completing her studies from 1996 to 2000. This educational background has equipped her with insights into customer behavior and effective communication strategies, which she applies in her professional roles.
Career Progression
Throughout her career, Catina Costner Bell has held various managerial positions that demonstrate her expertise in customer service and operations. She has worked as a Customer Service Manager at multiple organizations, including Dudley Beauty Corp, LLC, Empire Today, and Pitney Bowes. Her roles have involved overseeing customer service teams and improving service delivery processes.