Heiko Kahrels
About Heiko Kahrels
Heiko Kahrels is the Head of Customer Success EMEA at Aera Technology, with over a decade of experience in advisory services and management consulting.
Current Role at Aera Technology
Heiko Kahrels currently serves as the Head of Customer Success EMEA at Aera Technology. He stepped into this role in December 2021. In this capacity, he leads the customer success initiatives for the EMEA region, ensuring clients achieve their desired outcomes by utilizing Aera's software solutions.
Previous Role at Aera Technology
Before his current position, Heiko Kahrels worked as a Senior Engagement Principal at Aera Technology from 2020 to 2021. During this period, he was responsible for overseeing client engagements, ensuring effective implementation of Aera's solutions, and driving client satisfaction.
Experience at EY
Heiko Kahrels worked at EY for a total of seven years. From 2016 to 2020, he held the position of Senior Manager Advisory Services in the Supply Chain & Operations sector in the Cologne area, Germany. Earlier, from 2013 to 2016, he was the Manager Advisory Services. His role primarily focused on providing strategic advisory and operational improvement services.
Tenure at J&M Management Consulting AG
Heiko Kahrels has significant experience in management consulting from his five-year tenure at J&M Management Consulting AG, where he served as a Senior Consultant from 2008 to 2013 in the Mannheim area, Germany. In this role, he provided expert advice on a range of management and operational issues.
Educational Background
Heiko Kahrels studied at Universität zu Köln, where he earned a Dipl.-Kfm. degree in Business Administration (BWL). His academic journey spanned five years from 2003 to 2008, providing him with a solid foundation in business principles and management strategies.