Patricia (Tricia) Calkins

Customer Success Operations @ Aera Technology

About Patricia (Tricia) Calkins

Patricia (Tricia) Calkins is a Customer Success Operations professional at Aera Technology and a Consultant at 19th & CO, with a background in digital strategy, business planning, and corporate development.

Title

Patricia (Tricia) Calkins is currently engaged in Customer Success Operations at Aera Technology. She also works as a consultant at 19th & CO.

Professional Experience at HP

Tricia Calkins worked at HP in various roles from 2018 to 2021. She served as the Program Manager for Digital Strategy and Transformation in Palo Alto from 2019 to 2021. Prior to that, she was a Business Planning Manager in the Chief of Staff Office in the San Francisco Bay Area from 2018 to 2019.

Consulting Role at 19th & CO

Currently, Patricia is working as a Consultant at 19th & CO. Her role involves leveraging her extensive experience in business operations and strategic planning.

Education and Expertise

Tricia holds an MBA in Management of Organizations and Strategy from the Kellogg School of Management at Northwestern University, completed between 2015 and 2017. She also has a Bachelor of Arts in Sociology from Harvard University, where she studied from 2006 to 2010. Her educational background has equipped her with strong analytical and organizational skills.

Role at Aera Technology

In her current role in Customer Success Operations at Aera Technology, Tricia applies her expertise in process optimization, governance, and program management. This helps in organizing cross-functional efforts and ensuring effective customer engagement.

Previous Roles at The New York Racing Association

From 2013 to 2015, Tricia held various positions at The New York Racing Association. She was the Director of Corporate Development in 2015 for 4 months and served as the Director of Sales from 2014 to 2015. Earlier, she was a Business Analyst for 5 months from 2013 to 2014.

International and Interdisciplinary Experience

Tricia has significant international experience that aids her in navigating complex business trends across various industries and cultures. She is recognized for bringing clarity and structure to challenging projects, which enables efficient executive decision-making.

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