Rares Branescu
About Rares Branescu
Rares Branescu is a Sustaining Engineer at Aera Technology with over a decade of experience in technical support roles across various companies.
Current Role at Aera Technology
Rares Branescu currently serves as a Sustaining Engineer at Aera Technology. His responsibilities in this role include maintaining and optimizing software solutions to ensure seamless operations. By leveraging his extensive background in technical support, Rares contributes to the ongoing improvement of Aera Technology’s product offerings.
Previous Role at 8x8 as Technical Support Engineer
Rares Branescu worked as a Technical Support Engineer Tier 2 at 8x8 from 2016 to 2020. During his four-year tenure in Cluj County, Romania, he provided advanced technical support to clients, helping to troubleshoot and resolve complex issues. His role required a deep understanding of telecommunications technologies and customer service skills.
Experience at SDL plc
Rares Branescu has contributed significantly to SDL plc in various positions. From 2015 to 2016, he was a Technical Support Specialist, and from 2012 to 2014, he served as a Technical Support Engineer. In both roles, he was involved in providing support for software localization projects, utilizing his technical expertise to assist clients in Cluj County, Romania.
Education and Background
Rares Branescu studied Electrical, Electronics and Communications Engineering at the Technical University of Cluj Napoca, earning a Bachelor's degree. He transitioned from the aviation industry, where he initially worked as a Flight Attendant for Wizz Air in Poland, to technical support roles starting in 2009. His diverse experiences include working in telecommunications and software localization industries.
Career Beginnings and Transition
Rares Branescu began his professional career in the aviation industry as a Flight Attendant at Wizz Air from 2011 to 2012. After working in Warsaw, Poland, he transitioned to technical support roles. He accumulated over a decade of experience, starting at UPC Romania as a Technical Support Helpdesk from 2009 to 2011, and then advancing through various technical support positions in Cluj County, Romania.