Michael Hawk
About Michael Hawk
Michael Hawk is an Account Executive with extensive experience in client relationship management and sales. He has worked at several companies, including Affinitiv Inc, Stericycle, and AccuQuote, and has a strong record of customer retention and team development.
Work at Affinitiv
Michael Hawk has been serving as an Account Executive at Affinitiv Inc since 2019. In this role, he focuses on client relationship management and account reviews to ensure customer satisfaction. His responsibilities include conducting account reviews every 45 days, which helps maintain strong client relationships and addresses any concerns promptly. His tenure at Affinitiv has contributed to the company's overall success in client retention and satisfaction.
Previous Experience at Stericycle
Before joining Affinitiv, Michael Hawk worked at Stericycle as a Compliance Solutions Advisor from 2014 to 2017. During his three years there, he was recognized three times in The Friday Five, a program that celebrates employee achievements. His role involved ensuring compliance and client satisfaction, which included conducting regular account reviews and contributing to the company's operational strategies.
Experience at AccuQuote
Michael Hawk's career includes a significant tenure at AccuQuote, where he worked as an Account Executive from 2002 to 2014. Over the course of twelve years, he developed skills in customer service and account management. His experience at AccuQuote laid the foundation for his subsequent roles in client-focused positions.
Role at Verizon Connect
From 2017 to 2019, Michael Hawk served as a Customer Success Manager at Verizon Connect. In this position, he was responsible for ensuring customer satisfaction and retention. His experience at Verizon Connect further enhanced his skills in managing client relationships and understanding customer needs.
Education and Expertise
Michael Hawk studied at Columbia College Chicago, where he earned a Bachelor of Arts in Liberal Arts and Sciences. He also attended the University of Iowa. His educational background has equipped him with a broad understanding of various fields, which he applies in his professional roles. Additionally, he has contributed to team development by assisting in the training of new teammates.