Nick Hefko
About Nick Hefko
Nick Hefko serves as a Field Account Executive for the MSP Region at Subaru Care Connect, focusing on enhancing sales and service marketing efforts. He has extensive experience in the automotive industry, consulting on customer experience and data-driven sales strategies.
Work at Affinitiv
Nick Hefko has been employed at Affinitiv Inc as a Field Account Executive for the MSP Region, specifically focusing on Subaru Care Connect, since 2014. In this role, he strengthens sales and service marketing efforts through the implementation of direct mail and email campaigns. His tenure at Affinitiv spans a decade, during which he has developed strategies to enhance customer engagement and improve overall service delivery in the Greater Minneapolis-St. Paul Area.
Previous Experience in Automotive Industry
Prior to his current role, Nick Hefko held several positions in the automotive industry. He served as a Manager at Morrie's Automotive Group from 2009 to 2010. He was also the Vice President at BHPH Motors LLC, operating as Express Auto Spot, from 2012 to 2014. Additionally, he worked as a Business Manager (F&I) at Walser Automotive Group from 2000 to 2005. These roles contributed to his expertise in sales processes and customer service within the automotive sector.
Consulting Experience
Since 2005, Nick Hefko has been a Freelance Consultant at ADV42, where he specializes in online appointment schedulers. His consulting work focuses on ensuring a seamless and superior customer experience. He has engaged with various retailers to share best practices in data mining, aimed at boosting sales and improving operational efficiency.
Educational Background
Nick Hefko studied at Winona State University, where he earned a Bachelor of Science in Business Administration with a focus on Management from 2000 to 2004. He also completed his high school education at Apple Valley High School, achieving a diploma from 1997 to 2000. His educational background has provided him with a solid foundation in business principles and management practices.
Sales and Data Analysis Expertise
In his professional roles, Nick Hefko has demonstrated expertise in analyzing sales and operations data. He reports on return on investment (ROI) and identifies opportunities for enhanced performance. His ability to introduce goal-oriented processes for retailer personnel in sales and service departments has contributed to improved efficiency and effectiveness in various organizations.