Emmanuel A.
About Emmanuel A.
Emmanuel A. is a Senior Technical Support Specialist with extensive experience in technical support and cloud engineering. He possesses strong skills in SQL, GIT, and financial technology solutions, and actively contributes to open source projects on GitHub.
Current Role as Senior Technical Support Specialist
Emmanuel A. currently holds the position of Senior Technical Support Specialist at Afriex, where he has been employed since 2023. His role is based in Lagos State, Nigeria, and is conducted remotely. In this capacity, he leverages his extensive knowledge of financial technology solutions and technical support to assist clients effectively.
Previous Experience at Afriex
Before his current role, Emmanuel A. worked at Afriex as a Customer Support Associate from 2022 to 2023. During his three-month tenure, he contributed to enhancing customer satisfaction and support processes while gaining valuable experience in the fintech sector.
Technical Expertise and Skills
Emmanuel A. possesses deep knowledge of SQL and GIT, alongside expertise in cloud computing and infrastructure as code (IAC) tools such as Terraform and Ansible. He is skilled in using various software tools, including Jira, MySQL Workbench, PowerBI, Slack, Asana, Anydesk, TeamViewer, and Powershell, which supports his technical support and engineering roles.
Educational Background
Emmanuel A. studied at the University of Ilorin, where he earned a Bachelor of Science (B.Sc.) in Geology and Mineral Science from 2012 to 2016. He furthered his education at AltSchool Africa, focusing on Cloud Engineering, where he completed his studies and achieved a Middle School Diploma from 2022 to 2023.
Contributions to Open Source Projects
Emmanuel A. regularly contributes to open source projects on GitHub, focusing on documentation and innovative solutions. His involvement in these projects reflects his commitment to community engagement and continuous learning in the tech field.