Alicia Alvarenga
About Alicia Alvarenga
Alicia Alvarenga serves as the Workplace Experience Coordinator for Afterpay in Melbourne, Australia, bringing over 20 years of experience in office management and administration. She has a strong background in customer service and organizational skills, having held various roles in multiple organizations since 1999.
Work at Afterpay
Alicia Alvarenga has been employed at Afterpay since 2019, where she currently holds the position of Workplace Experience Coordinator for the ANZ region. In this role, she is responsible for enhancing workplace operations and ensuring a positive experience for employees. Her tenure at Afterpay spans over five years, during which she has developed strong organizational skills and the ability to manage tasks under pressure. Alicia's contributions have been significant in maintaining efficient office operations in Melbourne, Australia.
Previous Employment Experience
Before joining Afterpay, Alicia worked at The Next Step for a total of seven years in various roles, including Office Manager and Customer Service Coordinator. Her experience also includes positions as Front of House Coordinator and Team Coordinator. Additionally, she has held roles at GECKO SOLUTIONS LTD, Australian Home Warranty Pty Ltd., Kantar Millward Brown, and Regent Recruitment, where she gained extensive experience in administration and customer service. This diverse background has equipped her with a comprehensive understanding of workplace operations.
Education and Expertise
Alicia Alvarenga has pursued formal education in business administration. She achieved a Diploma of Business from Talent2 Education Group in 2013 and a Certificate IV in Business Administration from CLB Training & Development in 2010. Her educational background is complemented by her language studies at the Victorian School of Languages, where she studied Spanish. This combination of education and practical experience has contributed to her expertise in workplace operations and customer service.
Skills and Competencies
Alicia possesses strong organizational skills and excels in performing under tight timelines. Her extensive experience in facilities and workplace operations allows her to provide effective operational and administrative support across various roles. She is passionate about delivering excellent customer service and building long-lasting relationships with stakeholders at all levels. These competencies have been instrumental in her success in the roles she has held throughout her career.