Bradley Morgan
About Bradley Morgan
Bradley Morgan is a Senior Integrations Specialist at Afterpay, where he has worked since 2018. He has a diverse background in technical support, web development, and customer service, with previous roles at companies such as CenITex, Jemena, and EB Games New Zealand.
Work at Afterpay
Bradley Morgan has been employed at Afterpay as a Senior Integrations Specialist since 2018. In this role, he is responsible for integrating small to medium-sized businesses (SMB) from Australia, New Zealand, and the UK with the Afterpay/Clearpay payment solution. He provides Level 2 Platform and Technical Support for merchants across over 20 platforms, including Shopify, WooCommerce, BigCommerce, and Wix. His work involves creating and refining processes to enhance integration and support efficiency, as well as collaborating with sales and development teams to improve merchant integration experiences.
Previous Employment Experience
Before joining Afterpay, Bradley Morgan held various positions in the technology and customer service sectors. He worked as a Service Desk Analyst at CenITex from 2012 to 2015 for three years, followed by a ten-month tenure at Jemena in the same role in 2015. He also served as a Web Developer and Graphic Designer at 1st Intro for six months in 2012. Other roles included a SharePoint Consultant at Evolve Information Services for two months in 2017 and a Junior Web Developer & SharePoint Consultant at Sope Web Technologies from 2016 to 2017.
Education and Expertise
Bradley Morgan completed his secondary education at Hamilton Boys High School from 2000 to 2004. He furthered his studies at Vision College, where he achieved a Diploma in Web/Multimedia Management and Webmaster in 2011, focusing on WWW Webpage Design and Programming. His educational background supports his expertise in web development and integration processes, which he applies in his current role at Afterpay.
Documentation and Support Contributions
In his capacity as a Senior Integrations Specialist, Bradley Morgan is involved in writing documentation for guides and knowledgebase articles aimed at assisting both merchants and internal teams. He logs tickets for feature requests and works on expanding theme support and addressing bug fixes. His contributions are essential in providing effective support and improving the overall integration experience for merchants.