Caroline W.
About Caroline W.
Caroline W. is a Senior Product Manager specializing in Payments Experience at Afterpay, with over 20 years of experience in various roles across multiple industries, including financial services and software manufacturing.
Work at Afterpay
Currently, Caroline W. holds the position of Senior Product Manager, Payments Experience at Afterpay. She has been in this role since 2021, contributing to the development and enhancement of payment solutions. Her focus is on improving customer experiences within the payments sector, leveraging her extensive background in product management.
Previous Experience at NAB
Caroline W. has a significant tenure at NAB, where she held multiple roles over several years. She served as a Senior Test Analyst/Test Lead from 2007 to 2009, followed by positions as a Senior Analyst, Configuration for 9 months in 2014, and as a Project Manager from 2014 to 2017. She continued her career at NAB as a Product Manager, Delivery from 2017 to 2021, and also worked as a Defect Manager for 6 months in 2006.
Career Background
Caroline W. has over 20 years of experience across various industries, including Payments, Financial Services, Telecommunications, Transport and Logistics, Software Manufacturing, and Higher Education. Her diverse career includes roles in Product Management, Project Management, Test Management, Business Analysis, and Programming. This breadth of experience has equipped her with a comprehensive understanding of different sectors.
Education and Expertise
Caroline W. studied at Monash University, where she earned a Bachelor’s degree in Computing from 1994 to 1997. Her educational background complements her professional experience, allowing her to develop a cross-functional skill set that focuses on achieving optimal customer outcomes in her roles.
Experience at Other Companies
Before her time at NAB, Caroline W. worked at Quest Software as a QA Tester/Test Team Lead from 2000 to 2006. She also held the position of Defect Manager at Telstra from 2009 to 2010. Earlier in her career, she worked at Linfox as a Rates Programmer and Business Analyst in 1999 and at Monash University as an Analyst/Programmer from 1997 to 1999.