Christian O'brien

Christian O'brien

Merchant Onboarding Specialist @ Afterpay

About Christian O'brien

Christian O'Brien is a Merchant Onboarding Specialist at Afterpay, with a diverse background in customer account management and hospitality. He has held various roles in Australia and the USA, including positions at Lion, Oneflare Pty Ltd, and Limelight Hotel.

Work at Afterpay

Christian O'Brien has been employed at Afterpay as a Merchant Onboarding Specialist since 2021. In this role, he is responsible for facilitating the onboarding process for merchants, ensuring they are integrated effectively into the Afterpay platform. His experience in customer account management and operations support contributes to his ability to assist merchants in navigating the onboarding process.

Previous Employment Experience

Before joining Afterpay, Christian O'Brien held various positions in customer account management and hospitality. He worked as a Customer Account Executive at Lion from 2013 to 2015 and served as a National Account Manager at Oneflare Pty Ltd for five months in 2015. Additionally, he was an Assistant Operations Support Manager at Red Rock Australia from 2018 to 2019 and had earlier roles in hospitality, including Front Desk Supervisor at Limelight Hotel in Aspen from 2010 to 2013.

Education and Expertise

Christian O'Brien has a strong educational background in business and hospitality. He studied at the University of Technology, Sydney, where he earned a Bachelor of Business Administration from 2005 to 2008. He furthered his studies at Glion Institute of Higher Education, obtaining a Postgraduate Diploma in Hospitality Administration in 2010. More recently, he completed a Certificate in Business Administration (Executive) at RMIT University from 2020 to 2022.

Background in Hospitality

Christian O'Brien has extensive experience in the hospitality industry, beginning his career in 2006. He worked at Red Rock Australia in various roles until 2009 and later as a Front Desk Supervisor at Limelight Hotel in Aspen. His background in hospitality has equipped him with skills in customer service and operations, which he has applied in subsequent roles in account management and onboarding.

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